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Privacy Policy

Last updated: 10th Dec 2025


MiYDiabetes (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using our application, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that helps us personalize and improve our product and measure your progress. This includes:

  • Contact information such as your name, email address, and mobile phone number

  • Health-related information you enter into the application

  • Usage data and interactions within the app

  • Other information you voluntarily provide


We also collect non-personal, aggregated, or anonymized data for analytics and product improvement.

2. How We Use Your Information

We use your information to:

  • Personalize your user experience

  • Measure and support your progress

  • Provide application features and functionality

  • Maintain your account

  • Improve our health-related tools and services

  • Communicate with you, including via SMS text messages (see Section 5)

  • Ensure security and fraud prevention


Your personal information is stored securely and used only for purposes that improve your experience and health outcomes.

3. Data Storage & Security

We implement industry-standard security measures, including encryption, secure servers, and controlled access, to protect your personal information.

While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security, but we follow best practices to minimize risk.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies in certain parts of our application to enhance usability, retain preferences, and improve performance.

You can manage cookie preferences through your device or browser settings.

5. SMS Communications, Opt-In & Opt-Out

User Opt-In

By providing your mobile phone number during account creation within our mobile application, you expressly consent to receive SMS text messages from us. Consent is obtained through a required checkbox during sign-up. No messages are sent without user authorization.

SMS messages may include:

  • Account notifications

  • Health reminders

  • Progress updates

  • Security alerts

  • Service announcements

Messaging frequency may vary.


User Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message.

Reply HELP for additional support information.


Opting out will not affect the delivery of legally required or security-related communications.


Data Use

Your mobile phone number and SMS opt-in status are used solely for delivering the messages you agreed to receive.

We do not sell, rent, or share your mobile number with external marketing parties.

6. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal identification information to outside parties.

We may share information only with:

  • Trusted third-party service providers who help us operate, support, or improve the app (e.g., cloud hosting, messaging, analytics). These providers are required to keep your information confidential.

  • Legal authorities if required to comply with laws, protect user safety, or safeguard our rights.

We may share non-personal or aggregated information with third parties for analytics, research, or service improvement.

7. Third-Party Services

Our application may contain links to or integrations with third-party products or services.

These third parties have their own privacy policies, and we are not responsible for their practices or content.

We recommend reviewing the privacy policies of any third-party service you use.

8. Children’s Privacy

Our service is not intended for children under 13.

We do not knowingly collect personal information from children. If we become aware of such data, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our application after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Email: [email protected]